Here’s What Our Customers Have to Say!

Here at Tampa Bay Trane, we strive to be the best we can be and live out the behavioral values we have set for ourselves; Integrity, Excellence, Customer Focus, Communication and Teamwork. We always put our customers first and make sure that everything is done properly and to the customer’s satisfaction. Here’s what our customers have to say about how we’re doing:

“I wanted to take a moment to say what great employees you have in Joe Fortugno and Pete Stackow. Extremely knowledgeable and take pride in what they do. Joe has been responsive and helpful in many situations here at the site where we operate 3 six story office buildings. He does our PM’s, compressor change outs, cooling tower cleaning…but his expertise really comes through in his troubleshooting, programming, and execution of controls including variable speed drives. Pete has stepped in to help when we’ve needed it so many times that I’ve lost count. It’s a good feeling knowing he’s only a phone call away and ready to help. Because of employees like them we will continue to use Trane as our preferred company. Thank you once again.”Juan Maldonado, Lead Building Engineer, Farley White Management Company

“…Tampa Bay Trane does an outstanding job for me at the hospital. Ziggy is always great to deal with, and I can’t say enough of the outstanding service I get from Mike Jones. Thanks.”Pat McCabe, Director of Plant Operations, HealthSouth Rehabilitation Hospital

“Trane is a good company and has some good technicians. I have used Trane on some coil replacement projects and some unit replacements. Over the last couple of years and never had a problem. I also have a coil cleaning contract with Trane right now. I am very satisfied with the service they provide us and will keep them in mind for any projects that may come up.”  Fernando Rodriguez, International Plaza

“GREAT people and company. A+ to the world of quality, performance and dependability.” Jim Scism, Urban Centre – One

“Very impressed with Tampa Bay Trane’s response to our chiller problem.”   Plymouth Harbor

“About 2 weeks ago our chiller #1 malfunctioned. I got the call about 5:45 am and spoke to your office about 6 am. Close to 7 am Mike was in the building and helping us with our problem. I’d say that was service…This is why we are buying a new chiller from you.” Bob Hillier, Center Pointe Property

IN REGARDS TO OUR EMPLOYEES:

“Just an FYI, while working with Scott, Gabe and Gia this past year I have found them to be very professional and thorough. I feel it is not just a job to them, they seem to want to do the job correctly and with a minimum amount of disruption to our business. I like that…You have also been very responsive and easy to work with. Thanks for all your help. Keep up the good work!!!”   – Ralph Collins, CH Motorcars

“Your technician has a wealth of knowledge and information, explaining and describing what he is doing and teaching us what to look for.”  – Lutheran Apartments

“Joel has done just a fantastic job. His work ethic, professionalism, cooperation and coolness under pressure is just outstanding. A pleasure to work with.”  – Mark J. Scott, E.M. Scott General Contractor Inc.

“The Account Manager always has our best interest at heart. He is one of the best and a pleasure to work with.” Doug GiammonaGateway Professional Center – Master

“Josh and Kristen really do an awesome job!!! They respond fast and get the best solutions they can.” Scot Roepcke, AEGON – Western Reserve Life Assurance Co. of Ohio

“We are delighted with both renewals and no increase in fees! Rick Gerun and his staff of service techs has done an outstanding job for our businesses over the last several years! We really appreciate the outstanding service your company provides!” Brant Martin, Jefferson-Allsopp, Inc.

IN REGARDS TO OUR Service Training:

“Keep doing what you are doing, great job!”Lee Cook, Lincoln Harris

“What I liked best about the training course was the knowledge and experience of the instructors.”George Miller, Hillsborough Community College

“The broad range of Variable Air Volume operation covered, easy enough for a person with no experience to understand.”Dan Lopez, Lincoln Harris